Shipping policy

šŸ“¦ Delivery Coverage

We currently deliver nationwide within Zambia, including major cities and towns.

ā± Delivery Time

  • Lusaka & nearby areas: 1ā€“2 business days

  • Other parts of Zambia: 2ā€“5 business days

  • Remote areas: 3ā€“7 business days

Delivery times may vary based on product type, stock levels, and courier performance.

šŸ’° Shipping Fees

  • Flat Rate: [Insert fee if applicable, e.g., ZMW 40 per order]

  • Free Delivery: For orders above [e.g., ZMW 500]

  • Shipping cost is displayed at checkout before payment.

šŸ“ Order Tracking

Once your order is shipped, you will receive a confirmation via SMS or email with tracking details (if available).

ā—ļø Delivery Attempts

Our delivery team will contact you before attempting delivery. If unreachable, we will make up to 2 attempts. After that, the order may be returned to us.

šŸ”„ Returns Due to Delivery Failure

If delivery fails due to incorrect address or unavailability, we may charge additional fees for re-delivery or return.

šŸ¤ Questions?

If you have any questions or need help with your order, feel free to reach out